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Title : Jr. Data Services Analyst Job Ad
link : Jr. Data Services Analyst Job Ad

Jr. Data Services Analyst Job Ad

Jr. Data Services Analyst DealerSocket Job Search
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Job Description DealerSocket designs, develops, and provides a technology platform for automotive dealership industry. We deliver a product suite of software solutions for every department in an automotive dealership including marketing, finance, sales, service, customer experience, and data mining solutions. Using DealerSocket, more than 200,000 users at over 10,000 auto dealerships are optimizing their dealership with in-depth statistics to save critical time and money, while increasing sales and staff effectiveness. 1/3 of all cars sold in the United States and Canada are sold using our products. Job Purpose Summary The position is to provide assistance to customers who are having data related problems. Research and troubleshoot high level support issues related to data storage and retrieval. Maintain existing hardware and software integrations with third party vendors Essential Duties •         Responsible for proactive projects that will help prevent customers calling in. •         Coordinate with your supervisor in completing projects that are assigned to you. •         Convert, manipulate and scrub large volumes of data in various formats in Microsoft Excel •         Maintain a high-level of customer satisfaction with exceptional customer service, technical and consultative skills •         Collaborate with internal teams to resolve customer issues. •         Work on multiple issues at the same time, while providing excellent customer service to each individual customer. •         Perpetual learning of the DealerSocket product.Job Requirements Education: •         Pursu

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