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Administrative Support Assistant - Department of the Army - Fort Polk, LA

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Title : Administrative Support Assistant - Department of the Army - Fort Polk, LA
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Administrative Support Assistant - Department of the Army - Fort Polk, LA

  • Summary

    There when you need us! Child, Youth & School (CYS) Services recognizes the challenges of our Soldiers and their Families. CYS Services programs support military readiness by reducing the conflict between Soldiers' parental responsibilities and mission requirements by offering quality programs for children and youth.

    The Area of Consideration for this vacancy announcement is those residing in the surrounding area (defined as Beauregard, Rapides, Sabine and Vernon parishes). (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.)

    This position is located at Bldg 14500, a CYS center located on Fort Polk.
    Learn more about this agency

    Responsibilities

    Oversees the administrative management of the reception area of a CYS Program.

    Receives children, youth, parents, and other visitors in a courteous manner. Answers main telephone, ascertain nature of call and direct caller to appropriate staff takes a message or personally provides desired information. Provides customer service expected in a "First Choice" organization.

    Utilizes Child and Youth Management System (CYMS) to oversee the collection, accurate accounting and reporting of funds; and to collect and maintain up-to-date statistical data for planning and reporting purposes IAW higher headquarters and statutory requirements.

    Utilizes an electronic cash register system and calculator to compute and record individual transactions for customers and to enter data into predefined categories for regulatory-signed statistical reports and tracking of income data as it pertains to the CYS program.

    Provides administrative support including typing/word processing, mail preparation, copying, distribution, telephone calls, and travel orders for CYS personnel.

    Using office automation equipment and word processing software, prepares a variety of correspondence, memorandums, briefings and Daily Activity and other reports required for day-to-day operation. Refers to agency regulations, flip charts, dictionaries, and other typical office reference materials to ensure proper format, grammatical accuracy, and correct spelling.

    Maintains records, files, statistical data, and suspense system. Initiates Civilian Personnel actions and helps track background clearance checks. Assists in maintaining leave records, and time and attendance records. Prepares invoices, supply and equipment requests. Uses E-Mail to send and retrieve messages.

    Understands and articulates policies relating to patron fees, waiting lists and program events. Coordinates vacancies and reservations for the hourly care program as required. Works cooperatively with Resource and Referral to track program vacancies and occupancy rates as required.

    Ensures risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.) are followed.

    Monitors supplies and resources. Orders office supplies. Assists in facility key control.

    Travel Required

    Occasional travel - You may be expected to travel for this position.
    Supervisory status
    No
    Promotion Potential
    3

    Who May Apply

    This job is open to…

    U.S. and Non-U.S. Citizens residing in the surrounding area (defined as Beauregard, Rapides, Sabine and Vernon parishes). Questions? This job is open to 1 group.
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