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IMMIGRATION MANAGEMENT ASSISTANT - Department of Homeland Security - Raleigh, NC

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Title : IMMIGRATION MANAGEMENT ASSISTANT - Department of Homeland Security - Raleigh, NC
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IMMIGRATION MANAGEMENT ASSISTANT - Department of Homeland Security - Raleigh, NC

  • Summary

    The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; Join DHS.

    U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us here for more information.?

    Every day, our Immigration Management Assistants support the administrative and operational aspects of USCIS management and program operations by performing a variety of clerical and technical work in support of management and program analysis functions and processes.

    This position of IMMIGRATION MANAGEMENT ASSISTANT (OA) starts at a salary of $33,974 GS05 grade level, with promotion potential to $54,713 GS-07 grade level. Apply for this exciting opportunity to become a member of the Field Operations Directorate, District 8, Raleigh, NC within U.S. Citizenship and Immigration Services.

    THIS VACANCY IS LIMITED TO THE FIRST 50 APPLICATIONS RECEIVED. Please see the Qualifications section for more information.

    For definitions of terms found in this announcement, please click here.

    This position is in the bargaining unit.
    This position is considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

    Note: USCIS may fill one or more positions using this vacancy.
    Learn more about this agency

    Responsibilities

    The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.

    As a IMMIGRATION MANAGEMENT ASSISTANT (OA), you will:
    • Completing a variety of physical, database and system file checks to prepare cases for adjudication and coordinate with other units to resolve non-routine issues and cases.
    • Updating systems with current information required for reports and data analysis and administering management information systems.
    • Assisting the Contract Performance Analysts with inspections, preparation of reports and procedure planning as well as reviewing daily deposits.
    • Supporting various administrative or operational programs by managing requests from internal customers; managing inquiries using various USCIS databases, electronic systems and reports; and reviewing and analyzing files and providing case status information and explanation.
    • Handling special mailings, creating databases, and maintaining files and filing systems.
    • Operating word-processing software and computer hardware to produce, store and retrieve drafts of a variety of document types.

    Travel Required

    Occasional travel - You may be expected to travel for this position.
    Supervisory status
    No
    Promotion Potential
    7

    Who May Apply

    This job is open to…

    All U.S. Citizens. Questions? This job is open to 1 group.
Apply


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