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Title : OPERATIONS SUPPORT ASSISTANT - Department of Homeland Security - 2 cities
link : OPERATIONS SUPPORT ASSISTANT - Department of Homeland Security - 2 cities

OPERATIONS SUPPORT ASSISTANT - Department of Homeland Security - 2 cities

Summary

About the Agency

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; Join DHS.

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us here for more information.

Every day our Operations Support Assistants (OA) provide a variety of supply and warehouse support duties essential to the operation of the Service Center.

This position of OPERATIONS SUPPORT ASSISTANT (OFFICE AUTOMATION) starts at a salary of $32,844 GS-05 grade level, to $52,893 GS-07 grade level.

Apply for this exciting opportunity to become a member of the Service Center Operations Directorate, Vermont Service Center, Saint Albans, Vermont within U.S. Citizenship and Immigration Services.
This vacancy announcement shows the location to be Saint Albans, VT; however, the Vermont Service Center has two locations, Saint Albans and Essex Junction, VT. The determination as to what location the position is assigned has not yet been made at this time.

For definitions of terms found in this announcement, please click here.

This position is in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.
Relocation expenses are authorized if you are a USCIS employee assigned to the Refugee, Asylum and International Operations program and have been approved for rotation from an overseas assignment. Relocation expenses for USCIS employees assigned to an OCONUS location will be considered on a case-by-case basis.

Note: USCIS may fill one or more positions using this vacancy.

Duties

The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.

As a OPERATIONS SUPPORT ASSISTANT (OFFICE AUTOMATION), you will:

• Monitor goods and services within a service center to include, preparing requisitions for purchase of goods, inputting financial data into asset management systems, and monitoring general expenses related to assigned area.
• Conduct asset and fleet management activities within assigned area, including performing required inventories, managing excess property and maintaining fleet of government vehicles.
• Collect financial data for budget requests and expenditure analysis, including maintaining financial data related to operational activities.
• Manage and review requirements to ensure proper type and amount of supplies are available to support center need, coordinate supply requirements with management and review supply transactions based fiscal limitations.
• Perform supply and warehousing duties such as unloading truck deliveries at an on-site dock location using standard warehouse equipment. This work may be physically demanding and require physical lifting of up to 50 lbs.
• Frequent lifting, bending, and climbing are required to move or relocate items, stock storage shelves, move or repair furniture items, etc. Ladders and lifts are frequently used to place or remove items from warehouse shelving. Use of forklift and other equipment is intermittent as needed and is estimated to average 10 % of the time overall.

Supervisory Status

No

Promotion Potential

7

Travel Required

• Not Required

Relocation Authorized

• No

Who May Apply

This job is open to…

All U.S. Citizens Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• You must be a U.S. Citizen or U.S. National to apply for this position.
• Successfully pass a Background Investigation including financial disclosure
• You must pass a drug screening.
• Meet relevant experience and/or education requirements.
• You must submit resume and supporting documentation.
• Males born after 12/31/1959 must be registered with the Selective Service.
• Political appointees may require OPM approval before on-boarding.

Qualifications

GS-05: You qualify at the GS-05 level if you possess one (1) year of specialized experience, which is equivalent to the GS-04 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

• Performing complex office automation duties using word processing software to edit and reformat lengthy correspondence and reports; gathering data for routine reports, maintaining transaction logs, office files and records; ordering routine equipment and services, reviewing forms and other documents for completeness, and preparing graphs and charts. OR
• You may substitute successful completion of 4 years above high school for the experience required at the GS-5 grade level. This education must have been obtained from an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours.

GS-06: In Addition to the requirements at the lower grade level(s), to qualify at the GS-06 level if you possess one (1) year of specialized experience, which is equivalent to the GS-05 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

• Providing routine information and assistance on a variety of supply services essential to the direction and operation of a warehouse or supply room;
• Utilizing computer applications to maintain records of supplies and property;
• Maintaining subject matter files, technical instructions, and/or standard operating procedures.

GS-07: In addition to the requirements at the lower grade levels, you qualify at the GS-07 level if you possess one (1) year of specialized experience equivalent to the GS-06 grade level in the Federal government, with the skills needed to perform successfully the duties of the position, such as:

• Analyzing and evaluating variety of supply services essential to the direction and operation of the warehouse or supply room;
• Performing required inventories within established schedules and policies;
• Retrieving information from software systems (e.g., databases, spreadsheets, graphics, and word processing), and analyzing data for inclusion in warehouse and inventory reports;
• Maintaining government vehicle fleet to include scheduling maintenance and repairs, tracking fleet credit card and tracking fleet expenses.

Please read the following IMPORTANT information to ensure we have everything we need to consider your application.

It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please be clear and specific when describing your work history as we cannot make assumptions regarding your experience. Your application will also be rated and ranked among others, based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information:

• Job Title (include series and grade if Federal Job)
• Duties (be specific in describing your duties)
• Employer's name and address
• Supervisor name and phone number
• Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
• Start and end dates for each grade/pay level if you've held a federal position.
• Full-time or part-time status (include hours worked per week)
• Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible

Federal Experience
If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
COMBINING QUALIFYING EXPERIENCE AND EDUCATION: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: General Schedule Qualification Standards.
Probationary Period:You may be required to serve a probationary period of 1 year.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on the closing date of this announcement ( 07/24/2017).

Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

General Office Skills: Applicants must possess knowledge of general office automation software, practices, and procedures.
Typing Certification: You must be able to type at least 40 words per minute based on a 5 minute sample with 3 or fewer errors.
Physical Demands: Applicants must be able to lift moderately heavy items such as file tubs and record boxes or bins weighting up to 50 lbs.
Driver's License: Applicant's must possess a valid Driver's License.

Security Clearance

Public Trust - Background Investigation

Apply

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