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Title : Business Acumen Webinar 11/28: Improve Quality, Improve Relationships
link : Business Acumen Webinar 11/28: Improve Quality, Improve Relationships

Business Acumen Webinar 11/28: Improve Quality, Improve Relationships

Administration for Community Living

United Disabilities Services provides direct services to more than 5,000 clients annually with a network of programs that are designed to foster independence, self-sufficiency, and community integration. Their Home and Community Based (HCBS) service coordination department provides services to approximately 2,000 clients annually and recently achieved NCQA Case Management LTSS Accreditation. They are guided by a mission to provide quality services in the home and community that enhance the independence and enrich the lives of seniors and individuals with disabilities. The highest priority of those served through the HCBS department is to remain in their home. To facilitate this the organization developed a Quality Management Program that incorporates multiple measures to reduce preventable hospitalizations by identifying and mitigating high risk factors. This work has driven their business practice and created synergy with other professionals in their community.

Join us on Wednesday, November 28, 12:30 – 1:30 PM Eastern as Debra Scheidt, Executive Director of United Disabilities Services (UDS) describes how they incorporated the use of clinical tools and language to improve outcomes for their clients and relationships with payers and providers of health services.

Learning objectives:

• Understand how a specific quality management program can improve outcomes for individuals; 
• Understand how to incorporate clinical tools, resources and language in your community-based organization; and 
• Understand how to use this program and tools in your relationships with payers of health care services. 

This one hour webinar is available as part of the Business Acumen for Disabilities Grant provided by the Administration for Community Living to the National Association of States United for Aging and Disabilities in collaboration with national partners. The HCBS Business Acumen Center is dedicated to providing resources to sustain disability organizations.

Register for the webinar. 

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Learn more about the HCBS Business Acumen Center. This effort is led by NASUAD in partnership with national organizations and funded through a grant from the Administration for Community Living.

Learn more about ACL's Business Acumen Initiative to help states and community-based organizations build networks and respond to delivery system changes, including technical assistance, building business capacity for successful contracting with integrated care entities, and developing pathways to sustainability.

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