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Title : Bilingual Reception Clerk - Canada Mortgage and Housing Corporation - Québec (Québec)
link : Bilingual Reception Clerk - Canada Mortgage and Housing Corporation - Québec (Québec)

Bilingual Reception Clerk - Canada Mortgage and Housing Corporation - Québec (Québec)

Competition No.

 : 7304 

Primary Location

 : QC-Québec City

Sector

 : Off. of the Sr. V.-P., Reg. Op. & Assis. Housing

Language Designation : Bilingual

Language Skill Levels (Read/Write/Speak) : BBC

Position Level / Salary Range : 3 ($36,660 to $45,838)

Position Status : Temporary full-time

Security Requirement : Reliability Status 

CMHC: Because What I Do Matters

 

Canada Mortgage and Housing Corporation (CMHC) helps Canadians meet their housing needs. As Canada’s authority on housing, we contribute to the stability of the housing market and financial system, provide support for Canadians in housing need, and offer unbiased housing research and advice to Canadian governments, consumers and the housing industry. Prudent risk management, strong corporate governance and transparency are cornerstones of our operations.

 

Bring your client service and interpersonal skills as well as your administrative expertise to this Receptionist-Clerk, Administrative Services position in Quebec City.

 

This 12-month temporary position is an exceptional opportunity for a client-focused and detail-oriented individual to expand his or her career within CMHC, an organization where you are valued and respected, recognized for your contributions and that is committed to providing a work environment where you are inspired to make a difference. 

 

How You Will Be Contributing 

• Providing administration and reception services to Quebec’s Point of Service Centre: greeting clients, responding to inquiries from the general public, providing mail services, answering and directing telephone inquiries, maintaining functionality of reception area, mailroom and other common area rooms, ordering general office supplies, equipment supplies and services through the designated suppliers and ensuring adequate stock or functionality of these supplies.
• Responding to inquiries from clients, stakeholders and members of the general public in the official language of their choice (English or French) over the phone and in person and referring complex inquiries to appropriate staff when applicable. 
• Acting as local liaison with building management to arrange for repairs and monitoring administrative requests from staff via the Facilities Management Portal (software), taking action on these requests, and communicating with staff on the status of the requests.
• Troubleshooting for minor problems with office equipment and arranging for service when required.
• Acting as coordinator or contact person for various activities (for example, receipt and distribution of material to staff, meetings and conferences, room bookings and taxi chits) as appropriate. 
• Providing administrative support as needed to various Quebec Region Divisions.

 

What We Are Looking For 

• High school diploma with minimum two (2) years’ related receptionist or administrative support work experience.
• College certificate or diploma from an office administration or business administration program would be considered an asset.
• An equivalent combination of education and relevant work experience would be considered.
• Experience in overseeing building/facilities management repairs and monitoring all incoming administrative requests from staff.
• Knowledge of CMHC's business, mandate and objectives, and a commitment to demonstrating CMHC values.
• Knowledge of efficient office operating procedures and practices.
• Strong interpersonal skills (tact, judgement and diplomacy) and the ability to communicate effectively with clients in writing and verbally.
• Ability to work both independently with minimal supervision, and as part of a team.
• Attention to detail with a high degree of accuracy for coding payment requisitions and recording cheques.
• Demonstrated organizational skills and ability to undertake and complete multiple concurrent tasks.
• Strong computer abilities and ability to work in an automated environment: intermediate knowledge of Microsoft Office (Word, Excel).

 

Core Competencies

 

Client Focus / Innovation / Valuing and Respecting Individuals

 

Functional Competencies

 

Efficiency/Flexibility / Open Mindedness / Listening / Organizational Know-How and Awareness

 

 

APPLY today

 

This job posting will be active until 11:59 pm EST on January 23, 2018, however, the competition may remain active until a successful candidate has been chosen.

 

 

What CMHC Has To Offer

• Competitive Total Compensation package
• Competitive Annual Salary
• Comprehensive flex benefit program
• Eligibility for Performance Bonuses
• In-house learning and development opportunities
• Career Growth Opportunities
• Employee and Family Assistance Program (EFAP)
• New Hire Mentorship Program
• Various onsite amenities

 

To Note 

• We sincerely thank all candidates for their interest; however, please note that only those applicants selected for further consideration will be contacted. If you are selected for an interview, please advise us if you require an accommodation.
• This position requires bilingualism in French and English, with the ability to read and write in your second official language at an intermediate level and speak in your second official language at an advanced level. Candidates who do not currently have valid language test results recognized by CMHC will be required to take a language test. http://ift.tt/2B7FFzc
• Selected candidates may be required to do a presentation or assessment as part of the interview. If so, they will be advised in advance. In the event that tests are administered, candidates will also be advised in advance.
• Candidates must be eligible for Reliability Status.

Apply

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