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Title : RECEPTIONIST - Ministry of Children and Youth Services - London, ON
link : RECEPTIONIST - Ministry of Children and Youth Services - London, ON

RECEPTIONIST - Ministry of Children and Youth Services - London, ON

Organization:

Ministry of Children and Youth Services

Division:

Child and Parent Resource Institute

City:

London

Job Term:

1 Temporary (up to 6 months, with possibility of extension)

Job Code:

06OAD - Office Administration 06

Salary:

$21.72 - $25.09 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Understanding the job ad - definitions

Posting Status:

Open

Job ID:

113497

Apply Online
View Job Description

At the Child and Parent Resource Institute (CPRI) we provide highly specialized trauma-informed mental health and developmental services. These services include Assessment, Consultation, Treatment, Research and Education. We work with local community services, building on what they have already done and use evidence based practices to adapt our approach to the unique needs of each child. CPRI is looking for a Receptionist to provide switchboard and reception duties in a bilingual position.

What can I expect to do in this role?

• Provide switchboard/reception duties
• Provide accurate and high quality production of a variety of medical records using a computer
• Receive all clients and visitors to the facility and direct them to the appropriate office
• Receive all incoming and process all outgoing mail
• Schedule and monitor the Nursing Clinic appointments
• Proof read clinical reports and documentation

Note: This successful candidate will be required to work 40 hours per week.

How do I qualify?

Mandatory

• You must possess proficiency in Advanced Level Oral French

Knowledge and Administrative Skills

• You have the ability to obtain knowledge of Organizational Operational structure, staffing, departments and programs to direct customers to the correct departments
• You have knowledge of Emergency Response and Communications Protocols
• You have knowledge of customer accessibility standards, customer service standards and Health and Safety regulations
• You have the ability to acquire knowledge of the Child and Family Services Act, the Freedom of Information and Protection of Privacy Act and the Personal Health Information Protection Act

Computer and Technical Skills

• You have keyboarding skills to perform word processing functions
• You have knowledge of work processing technology, software and equipment and the visual acuity to discern report formats
• You have technical knowledge of telecommunications including Switchboard Console
• You have knowledge of alpha and numeric filing systems

Communication Skills

• You have oral and written communication skills to interact with professional staff and to monitor incomplete/deficient reports
• You can explain existing, revised or new procedures and facility documentation standards in an understandable and positive manner

Problem Solving and Organizational Skills

• You have problem solving skills to investigate non-routine work problems and determine situations that may have an impact on workload
• You have organizational skills to co-ordinate and manage information of data
• You can plan and prioritize own workload to complete tasks within short timeframes and fluctuation peaks in workload

Interpersonal Skills

• You have interpersonal skills to work collaboratively with personal contacts, external stakeholders and agencies and staff
• You have the ability to deal with non-routine occurrences that may demand flexibility and responsiveness

Additional Information:

Address:

• 1 Bilingual Temporary, duration up to 6 months, 600 Sanatorium Rd, London, West Region, Enhanced - Vulnerable Services Sector Screening Requirement

Compensation Group:

Ontario Public Service Employees Union

Understanding the job ad - definitions

Schedule:

3.7

Category:

Administrative and Support Services

Posted on:

Tuesday, November 7, 2017

Note:

• This ad is also available in French.
• In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
  
  You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential.
• T-CF-113497/17

How to apply:

1. You must apply online.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Read the job description to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment Services staff will contact you within 48 hours.

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