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MAIL CLERK/RECEPTIONIST - Ministry of Community Safety and Correctional Services - Maidstone, ON

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Title : MAIL CLERK/RECEPTIONIST - Ministry of Community Safety and Correctional Services - Maidstone, ON
link : MAIL CLERK/RECEPTIONIST - Ministry of Community Safety and Correctional Services - Maidstone, ON

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MAIL CLERK/RECEPTIONIST - Ministry of Community Safety and Correctional Services - Maidstone, ON

Organization:
Ministry of Community Safety and Correctional Services
Division:
South West Detention Centre
City:
Maidstone
Job Term:
2 Permanent, 1 Temporary (6 months with possible extension)
Job Code:
04OAD - Office Administration 04
Salary:
$20.71 - $23.94 Per Hour* Amended salary information noted under Job ID.
*Indicates the salary listed as per the OPSEU Collective Agreement.
Posting Status:
Open
Job ID:
114060
The South West Detention Centre seeks Mail Clerk/Receptionists to provide reception and clerical support services to institution staff, inmates and the general public.

Please note: This position is required to work rotating day, afternoon and weekend shifts.

The correct salary range for this position is $20.40 to $23.59 per hour per hour in compliance with current OPSEU collective agreement provisions.

The Ministry of Community Safety and Correctional Services offers a comprehensive and competitive compensation package for regular positions including:
• A defined benefit package plan
• Maternity and parental leave top-up benefits
• A comprehensive health and dental plan
• Life and disability insurance
• A progressive work environment that promotes work/life balance
• Flexible learning and developmental opportunities including online, training and mentorship programs
• Opportunities for career advancement and specialization through a wide range of career fields

The Ontario Public Service has been chosen as one of:
• Canada's Top 100 Employers
• Greater Toronto's Top 90 Employers
• Canada's Best Diversity Employers
• Canada's Greenest Employers
• Top Employers for Canadians Under 40

What can I expect to do in this role?

You will:
• screen and direct multiple-line telephone switchboard calls to the institution, transferring calls as required
• receive visitors and verify identification, notifying appropriate staff members of visitors
• coordinate video visits and booking of time slots with the public and stakeholders
• assist with coordination of face to face and in person visits
• process incoming and outgoing mail
• type a variety of material and compose routine correspondence
• file and maintain ongoing inventory and order stationery as required

How do I qualify?

Administrative Knowledge and Skills:

• You have knowledge of multiple-line switchboard and receptionist procedures to response to telephone inquiries, direct callers and process staff and inmate mail
• you demonstrate professionalism, tact and courtesy to respond to telephone inquiries, direct callers and process staff and inmate mail
• You have the ability to acquire knowledge of institutional policies and procedures relating to the release of information for institutions

Mailing/Courier Knowledge and Reasoning Skills:

• you have knowledge of relevant Canada Post regulations and mail and courier procedures
• you can prioritize incoming calls as well as recognize and act upon unusual calls
• you have analytical skills to identify incoming and outgoing mail and determine correct destination of incorrectly addressed mail

Communication and Technical Skills:

• you have strong oral communication skills to screen and direct calls to the institution and interact with colleagues, outside callers and visitors
• you have experience with a personal computer to complete word processing and produce various typed materials

Additional Information:

Address:
  • 2 Permanent, 4819 8th Concession Rd , Maidstone, West Region, General Screening Requirement
  • 1 Temporary, duration up to 6 months, 4819 8th Concession Rd , Maidstone, West Region, General Screening Requirement
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3.7
Category:
Administrative and Support Services
Posted on:
Thursday, November 16, 2017
Note:
  • In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.

    You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)

    A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential.
  • W-CL-114060/17

How to apply:

  1. You must apply online.
  2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
  3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
  4. Read the job description to make sure you understand this job.
  5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
  6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment Services staff will contact you within 48 hours.
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Thursday, November 30, 2017 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.



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