The Area of Consideration for this vacancy announcement is limited to those currently residing on the Island of OAHU. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
Our Directorate of Family and Morale, Welfare, and Recreation employees serve a vital role in supporting the Army's mission. They provide necessary skills that are crucial to supporting our military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army. Learn more about this agency
Responsibilities
Major duties of the Travel Clerk position include, yet are not limited to:
Provides excellent customer service by assisting patrons and providing information concerning available leisure activities, selling tickets, making reservations and arranging for special accommodations required for tours,sporting events, theaters and special events; planning itineraries, booking hotels, etc..
Maintains brochures, price listings and related information for customer use.
Receives payment, issues receipts and documents business transactions.
Performs related administrative support duties.
Travel Required
Occasional travel - You may be expected to travel for this position.
Direct Deposit and Social Security Card is required
Meet qualification/eligibility/background requirements for this position
A one year probationary period may be required
Satisfactorily complete an employment verification (E-Verify) check
Available to work evenings and Saturdays
Occasional travel to mandatory training or support of other office location
Conditions of Employment:
1. If selected, a completed and signed copy of our job application form (DA Form 3433) is required prior to entrance on duty. (Click here to view form or copy this URL to your browser: http://ift.tt/2oRNSly).
2. Must be available to work evenings, and Saturdays until 1830.
3. Occasional travel based on mandatory trainings and support for other office locations.
Qualifications
Submitted resumes will be reviewed to ensure the following qualifications have been met:
Demonstrated experience working with the general public (paid work experience, or volunteer experience)
Ability to perform financial transactions
Highly Preferred: Applicants meeting the following Highly Preferred Criteria will be referred to Hiring Officials prior to otherwise minimally qualified Priority Placement eligible applicants. To be considered Highly Preferred, your submitted resume must show the following:
Work experience and knowledge of all the Hawaiian Islands to include the ability to advise customers on where to stay, what to see, and what to do on the island.
Demonstrated knowledge and experience in booking travel arrangements with airlines, hotels, car rentals, and cruise lines by way of telephone or online.
Proven work experience in booking local attractions in Hawaii.
Demonstrated work experience in effective communication skills with the customer, reservations telephone line and advising all travel guidelines and requirements
Outstanding customer service
One (1) year work experience with computer programs, POS systems, or reservation systems
Thus Article Travel Clerk - Department of the Army - 2 cities
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