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Title : Visitor Services Assistant - Department of the Interior - Sedro Woolley, WA
link : Visitor Services Assistant - Department of the Interior - Sedro Woolley, WA

Visitor Services Assistant - Department of the Interior - Sedro Woolley, WA

Summary

Experience your America and build a fulfilling career by joining the National Park Service, as we prepare for a second century of Stewardship and Engagement. Become a part of our mission to connect with our past and create important connections to the future by building a rich and lasting legacy for the next generation of park visitors, supporters and advocates.

You can make a difference by bringing your unique experience, background and perspective to our work.
We are committed to promoting a workforce where the viewpoints and talents of every employee are valued, welcomed and appreciated. – NPS Director, Jon Jarvis
To find out more about the National Park Service visit www.nps.gov, and watch our YouTube video here.
The HR Customer Services and Solutions group is currently accepting applications to fill up to (1) temporary positions at North Cascades National Park, Washington.  Appointments made under this announcement are limited to 1039 hours (six months) in a service year and may be terminated at any time. Appointments under this announcement are eligible for rehire and/or extension (when initial appointment is less than 1039 hours) if workload and funding allow.  Anticipated Entry on Duty: November/2017
For additional information on each park, visit the website: North Cascades  http://ift.tt/1NdTQTl
This announcement is being advertised under delegated examining procedures and is open to all U.S. citizens.
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. 
APPLICANTS WHO DO NOT SUBMIT THE REQUIRED DOCUMENTATION WILL NOT RECEIVE FULL CONSIDERATION.

Duties

Incumbent provides a wide range of services to visitors such as assisting those who have lost personal items; administering first aid to injured visitors; performing emergency medical treatment to current level of training and responsibility; providing information regarding the need for and issuing various permits (e.g., camping and/or wilderness cabin permits); gathering information from reporting parties concerning accidents/incidents within the park area and notifying appropriate personnel for further action when necessary; performing minor maintenance duties to ensure clean, safe, and pleasurable visitation experiences for the public; restocking and/or requisitioning equipment/supplies as needed. Incumbent provides support to interpretive and other program personnel such as assisting with special event setup and take down; assisting in setting up museum exhibits; serving as a member of task and event-oriented teams; introducing programs presented by interpretive staff members; operating and maintaining audio-visual equipment; posting information at campgrounds, visitor centers and other locations; providing assistance and support to protection personnel (such as traffic and/or crowd control at park entrance stations and/or related locations); and assisting other park staff in the performance of work such as time and attendance reporting, travel assistance, and other administrative functions. Incumbent may monitor campground self-registration activities, checking on site availability and completing campground user compliance checks.
Primarily serves as visitor contact person and as a naturalist guide providing information and developing programs. May work out of doors in inclement conditions and throughout the recreation area.
PHYSICAL DEMANDS:  Standing for long periods of time, walking, bending, lifting of moderately heavy items and sedentary work is required.  Mental stress and physical fatigue occur due to high volume of personal contacts and the responsibility of dealing with large amounts of money.
WORK ENVIRONMENT:  Work is often performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight.  Park areas may be geographically located in areas of high elevation, rugged terrain or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone in isolated locations.

Supervisory Status

No

Travel Required

• Not Required

Relocation Authorized

• No

Who May Apply

This job is open to…

United States Citizens Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• U.S. Citizenship required.
• Background and/or Security Investigation required.
• Selective Service Registration if applicable.
• Must possess or be able to obtain state issued driver's license.
• Wearing a National Park Service uniform is required.

Qualifications

All qualifications must be met by the closing date of this announcement, Friday, July 28, 2017 (unless otherwise stated in this vacancy announcement).

To qualify for this position, you must demonstrate that you possess either the specialized experience or the education as described below. Equivalent combinations of experience and education may also be used to qualify.

In order to qualify for this position at the GS-05 level, you must possess one of the following:

A.  One year of specialized experience equivalent to the GS-04 level in the federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of a Visitor Services Assistant.  Specialized experience includes providing information or assistance to the public in a business or recreation setting; instructing groups of people or individuals; and compiling and analyzing information to report. Experience includes using software programs; such as, word processing, spreadsheet, or database (e.g., Excel, Access, Word, or similar operating systems). -OR- B. Four years of education above high school (120 semester hours or 180 quarter hours). This education was obtained in an accredited business, secretarial or technical school, junior college, college, or university. -OR- C. Equivalent combination of experience and education.

Credit will be given for all appropriate qualifying experience. In order to receive credit for experience, your resume must clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the number of hours worked per week.

Credit for experience is given on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.

In describing the nature of your duties (your experience), please be clear and concise. We will not make assumptions regarding your experience.

Qualifying experience may be obtained in the private or public sectors. The OPM

Qualification Standards Handbook is available for review at: http://ift.tt/1dO9mm4.

IF USING EDUCATION TO QUALIFY, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) a list with all your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of this announcement.

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Applicants can verify accreditation at the following website: http://ift.tt/1fo0vM9  All education claimed by applicants will be verified by the appointing agency accordingly.

Foreign Education: Education completed outside the United States must have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service or education that is recognized by the Secretary of Education from an accredited body http://ift.tt/1bgzbPg

Applicants must possess a valid state driver's license. This position requires that you operate a government (or private) motor vehicle as part of your official duties. As a condition of employment, you will be required to submit a completed GSA Form 3607, Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you.  Your employment, after your tentative selection, will be contingent upon receipt of these documents in a timely manner and that those documents establish, to the satisfaction of the selecting official, that you possess a valid driver's license. 

• Must wear the National Park Service uniform and comply with National Park Service uniform standards.
• May be assigned to work nights, early mornings, rotating shifts, holidays, and weekends.
• Occasional travel is not required.
• Occupancy in government housing is not required for this position.
• Government housing is not available.
• Overtime is not required.
• All federal employees are required to have federal payments (salary) made by direct deposit.
• Males born after 12-31-1959 must be registered or exempt from Selective Service ( visit www.sss.gov )

Security Clearance

Not Applicable

Apply

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