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Title : Customer Service Relation Assistant - Department of the Army - Appling, GA
link : Customer Service Relation Assistant - Department of the Army - Appling, GA

Customer Service Relation Assistant - Department of the Army - Appling, GA

Summary

Fort Gordon is located in Augusta, Georgia, home of the prestigious Masters Golf Tournament, along with a beautiful river walk on the banks of the Savannah River. Augusta is located within two hours of Atlanta, where you can visit attractions such as the Georgia Aquarium, Coke Cola Museum, Centennial Park and the College Football Hall of Fame. Also located within a two hour drive is the historic city of Savannah.

This position is located at: Pointes West Army Resort, located 30 miles from Augusta and Fort Gordon GA. The resort is on beautiful Clarks Hill Lake (Lake Strom Thurmond).
Please visit web site below for full details of resort information. http://ift.tt/2vByiyw

The Area of Consideration for this vacancy announcement is Installation wide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.)

Duties

Independently performs customer service relations work that contributes toward the well-being of both civilian and military guests and the protection and safety of these guests, other employees and government property. Checks membership cards of persons entering the facility. Uses tact and diplomacy to deny entrance to unauthorized personnel or to remove those not adhering to rules and policies, including those whose dress or manner does not meet prescribed standards. Ensures that patrons comply with applicable rules and standards.

Maintains assigned area in a clean and orderly manner. Ensures compliance with fire, safety and security standards. Familiarizes self with calendar of events in order to inform patrons of scheduled activities.

Provides security at designated areas by patrolling the premises to prevent unauthorized access. Performs routine security checks to insure buildings, gates and equipment are properly locked or secured. Inspects grounds for fire, break-in, vandalism or trespassing. Reports incidents to proper authorities. Maintains log of authorized visitors and checks to insure visitors are authorized entry. May operate a motor vehicle

Supervisory Status

No

Promotion Potential

2

Travel Required

• Not Required

Relocation Authorized

• No

Who May Apply

This job is open to…

US Citizens and Non-Citizens Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• Direct Deposit and Social Security Card is required
• Meet qualification/eligibility/background requirements for this position
• Satisfactorily complete an employment verification (E-Verify) check
• A one year probationary period may be required

Qualifications

1.Related experience as described above.
2.Must possess excellent customer services skills in order to communicate tactfully.
3.Must be able to operate and use the various safety electronic and automated equipment.
4.Must be able to speak English clearly to give direction and explain policy.
5.The ability to work a regular or rotating schedule that may include evening or nights, weekends, and holidays
6.Experience or knowledge preferred in the following computer software programs: Microsoft Word, PowerPoint, Excel and Outlook.
7.Ability to operate a cash register and utilize RECTRAC System preferred.

Conditions of Employment:
1. If selected, a completed and signed copy of our job application form (DA Form 3433) is required prior to entrance on duty. (Click here to view form).
2. A valid driver's license is required for positions that require the incumbent to drive a vehicle.
3. Must complete a CPR/basis Multi-Media First Aid Certification Course within 6 months of employment.
4. A Health Assessment will be required for this position.

Security Clearance

Not Applicable

Apply

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