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Title : Program Support Clerk - Department Of Veterans Affairs - Denver, CO
link : Program Support Clerk - Department Of Veterans Affairs - Denver, CO

Program Support Clerk - Department Of Veterans Affairs - Denver, CO

Summary

About the Agency

OUR MISSION: To fulfill President Lincoln's promise: "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). America's Veterans need you!

Duties

These positions are assigned to the Document Control and Data Management (DCDM) Department, Claims Adjudication and Reimbursement (CAR) Directorate, Delivery Operations, Veterans Health Administration Community Care (VHACC). The physical location of these positions is Denver, Colorado. Some of the duties of this position include (but are not limited to):

• Pre-screening of mail for specific Programs according to guidelines and technical requirements
• Optical Character Recognition (OCR) Verification
• Scanning
• Performing Quality Control
• Performing eligibility/enrollment/verification mail intake
• Processing Registered and Certified mail
• Responsible for the receipt of checks
• Assist in performing light maintenance duties
• Perform other related duties as assigned

Work Schedule: Monday-Friday 8:30 a.m. - 5:00 p.m.
Recruitment & Relocation Incentives: Not authorized
Financial Disclosure Report: Not Required

Travel Required

• Not Required

Relocation Authorized

• No

Job Requirements

Key Requirements

• Must be a U.S. citizen
• Subject to a background/security investigation
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• May be required to serve a probationary period.

Qualifications

In order to qualify for this position, you must possess at least ONE of the following criteria:

• Possess one year of specialized experience equivalent to the next lower grade level in federal service. Specialized experience is that which has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Qualifying specialized experience for this position (which should be documented on your resume) is: experience reviewing medical claims for payment or claim-related correspondence; experience routing medical claims and correspondence to other departments; and experience operating office scanning equipment; OR
• Successfully completed 4 years of education above high school in any field for which high school graduation (or the equivalent) is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (TRANSCRIPTS REQUIRED - If you do not submit a copy of your transcript, your application may not be processed.); OR
• Possess equivalent combinations of experience and education as described above to fully meet the requirements of this position. For GS-5 level positions, only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to l year of specialized experience. (TRANSCRIPTS REQUIRED - If you do not submit a copy of your transcript, your application may not be processed.)

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

• Insurance
• Integrity/Honesty
• Operation of Equipment/Machinery
• Technical Documentation

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://ift.tt/1dO9mm4.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ift.tt/1bgzbPg. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://ift.tt/1fo0xnu.
PHYSICAL REQUIREMENTS: Long periods of sitting in one location are required in completing actions, using a CRT, X-term or other computer system. Depending on functions performed, the work can be primarily sedentary, or require prolonged standing, stooping, bending and lifting containers of mail weighing up to 20 pounds. Use of a computer, printing equipment and photocopy equipment is extensive.

Security Clearance

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