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Title : IMMIGRATION MANAGEMENT ASSISTANT - Department of Homeland Security - New York, NY
link : IMMIGRATION MANAGEMENT ASSISTANT - Department of Homeland Security - New York, NY

IMMIGRATION MANAGEMENT ASSISTANT - Department of Homeland Security - New York, NY

Summary

About the Agency

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; Join DHS.

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us here for more information.

Every day, our Immigration Management Assistants support the administrative and operational aspects of USCIS management and program operations by performing a variety of clerical and technical work in support of management and program analysis functions and processes.

This position of IMMIGRATION MANAGEMENT ASSISTANT OA starts at a salary of $37,457 GS-05, Step 1 grade level, with promotion potential to$60,322 GS-07, Step 10 grade level.

Apply for this exciting opportunity to become a member of the Office of Field Operations, District 3 in the New York City Field Office within U.S. Citizenship and Immigration Services.

For definitions of terms found in this announcement, please click here.

This position is in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Relocation expenses are authorized if you are a USCIS employee assigned to the Refugee, Asylum and International Operations program and have been approved for rotation from an overseas assignment. Relocation expenses for USCIS employees assigned to an OCONUS location will be considered on a case-by-case basis.

Note: USCIS may fill one or more positions using this vacancy.

Duties

The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.

As a IMMIGRATION MANAGEMENT ASSISTANT OA, you will:

• Completing a variety of physical, database and system file checks to prepare cases for adjudication and coordinate with other units to resolve non-routine issues and cases.
• Updating systems with current information required for reports and data analysis and administering management information systems.
• Assisting the Contract Performance Analysts with inspections, preparation of reports and procedure planning as well as reviewing daily deposits.
• Supporting various administrative or operational programs by managing requests from internal customers; managing inquiries using various USCIS databases, electronic systems and reports; and reviewing and analyzing files and providing case status information and explanation.
• Handling special mailings, creating databases, and maintaining files and filing systems.
• Operating word-processing software and computer hardware to produce, store and retrieve drafts of a variety of document types.

Travel Required

• Not Required

Relocation Authorized

• No

Job Requirements

Key Requirements

• You must be a U.S. Citizen or U.S. National to apply for this position.
• Successfully pass a Background Investigation including financial disclosure
• You must pass a drug screening.
• Meet relevant experience and/or education requirements.
• You must submit resume and supporting documentation.
• Males born after 12/31/1959 must be registered with the Selective Service.
• Political appointees may require OPM approval before on-boarding.

Qualifications

GS-05: You qualify at the GS-05 grade level if you possess one of the following:
One year of specialized experience equivalent to the GS-04 grade level

• Collecting data, organizing data into a usable format, and using personal computers and software to enter and retrieve data form an automation information system and various types of software;
• Answering routine questions from other employees and distributing information to appropriate personnel;
• Receiving, assigning, monitoring, reviewing and verifying documents through an automated information system; searching office records to respond to inquiries - OR -
• Successful completion of a full four-year course of study above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite can be substituted for specialized experience. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45-quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.

GS-06: In addition to the requirements at the lower grade level(s), you qualify at the GS-06 level if you possess one (1) year of specialized experience, equivalent to at least the GS-05 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

• Assisting Analysts with inspections and preparation of reports and procedure planning;
• Assisting in compilation of statistical information from automated resources to be used in past, current and future evaluations of data quality;
• Collecting data from multiple sources; searching databases and legal documents for relevant information;
• Communicating in writing and/or in person to assist aliens, attorneys, other law enforcement agencies.

GS-07: In addition to the requirements at the lower grade level(s), you qualify at the GS-07 level if you possess one (1) year of specialized experience, equivalent to at least the GS-06 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

• Compiling statistical information from automated resources to be used in past, current and future evaluations of data quality;
• Resolving routine problem regarding immigration cases, researching and interpreting guidelines for use in reports and cases;
• Providing guidance on immigration policies, procedures and regulations.

Please read the following IMPORTANT information to ensure we have everything we need to consider your application.

It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please be clear and specific when describing your work history as we cannot make assumptions regarding your experience. Your application will also be rated and ranked among others, based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information:

• Job Title (include series and grade if Federal Job)
• Duties (be specific in describing your duties)
• Employer's name and address
• Supervisor name and phone number
• Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
• Start and end dates for each grade/pay level if you've held a federal position.
• Full-time or part-time status (include hours worked per week)
• Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible

Federal Experience
If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
COMBINING QUALIFYING EXPERIENCE AND EDUCATION: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: General Schedule Qualification Standards.
Probationary Period:You may be required to serve a probationary period of 1 year.

Typing Certification: You must be able to type at least 40 words per minute. You can self-certify by submitting a statement that you can type this speed.

General Office Skills: Applicants must possess knowledge of general office automation software, practices, and procedures.

Physical Demands: Applicants must be able to lift moderately heavy items such as file tubs and record boxes or bins weighting up to 25 lbs.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on the closing date of this announcement ( 05/30/2017).

Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Security Clearance

Public Trust - Background Investigation

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