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Title : Customer Service Specialist Job Ad
link : Customer Service Specialist Job Ad

Customer Service Specialist Job Ad

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Job Description COMPANY PROFILE: • Global company with a 100+ year history of growth and success • US Headquarters based in the Charlotte area • Industry leader servicing a diverse market base, creating very stable organization • Tremendous growth trajectory over the past 5 years WHAT THIS COMPANY OFFERS YOU: • Springboard opportunity with strong career path • Excellent management team willing to train and mentor • Ability to make a personal impact on the direction of the organization • Hands-on experience working with and developing cutting-edge products THE ROLE YOU WILL PLAY: • Act as a prime interface between company and customers, regional sales personnel, and distributors. • Work in coordination with both Regional and Key Account sales personnel to provide customers with technical and commercial support for the objective of securing orders and servicing accounts. • Answer all incoming telephone calls • Recommend appropriate for customer applications. Interface with Engineering to determine product applications to meet customer requirements and specifications. • Resolve customer technical and specification issues. • Review product cost, delivery and technical inputs in preparation of quotes for customers. • Develop and provide to customers and representatives price, delivery and technical information to meet their requirements while complying with company policies. • Review incoming orders for accuracy of price, part number, quantity and contractual obligations. • Coordinate with the Logistics Department to expedite deliveries and inquiries. • Provide input to central quotation system and necessary follow-up to maximize capture rates and pricing consistency. • Maintain sales data on assigned territories or markets as well as administer a follow-up system for open technical, commercial and qualification samples. • Manage customer contracts and annual agreem

Thus Article Customer Service Specialist Job Ad

that is all articles Customer Service Specialist Job Ad This time, hopefully can provide benefits to all of you. Okay, see you in another article post.

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