Loading...

Customer Care Associate, Tier 1 Job Ad - Hallo friend LATEST JOBS, In the article you read this time with the title Customer Care Associate, Tier 1 Job Ad, we have prepared well for this article you read and download the information therein. hopefully fill posts Article bank, Article contracting, Article health, Article lecturer, Article manufacturing, Article marketing, Article property, Article public, Article teachers, Article telecommunications, we write this you can understand. Well, happy reading.

Title : Customer Care Associate, Tier 1 Job Ad
link : Customer Care Associate, Tier 1 Job Ad

Customer Care Associate, Tier 1 Job Ad

Customer Care Associate, Tier 1 WOW! Internet Phone Cable Job Search
Job Search Career Android

Job Description Don't wait, join the WOW family now! Looking to hire for a March 27 class! WOW! is looking for Customer Care Associates, Tier 1 (Customer Service) candidates motivated by helping others, driven by success and creating positive connections with their customers. In return, WOW! is focused on creating a culture of respect, fun and support that stays with you throughout your WOW! career. Employees earn $13.00/hr. This is a great starter position for those individuals looking to advance into a more technical based role. Duties and Responsibilities: Essential duties and responsibilities include but are not limited to those listed below: • Provides cable troubleshooting expertise by supporting analog and digital video equipment to include VOD, interactive guide, remote controls, and parental controls • Troubleshoots poor video quality and unavailable channels the customer expects to receive • Processes billing payments • Provides information and answers questions on billing cycles, payment due dates and the impact of non-pay status • Accurately educates the customer on general charges to their account based on package and prorations when changes are made to the package • Proactively analyzes the customer's account, and educates the customer on other services that might be of interest • identify the need for customer needs for lines of business upgrade and downgrade • work with customers to retain business • Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -Education: • High school graduate or equivalent -Experience: • At least one year of customer service experience required, with prior call cent

Thus Article Customer Care Associate, Tier 1 Job Ad

that is all articles Customer Care Associate, Tier 1 Job Ad This time, hopefully can provide benefits to all of you. Okay, see you in another article post.

You now read the article Customer Care Associate, Tier 1 Job Ad with the link address https://latestjobsus.blogspot.com/2017/04/customer-care-associate-tier-1-job-ad.html

Tweet

Subscribe to receive free email updates: