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Title : Optician Customer Service Representative Job Ad
link : Optician Customer Service Representative Job Ad
Optician Customer Service Representative Job Ad
Optician Customer Service Representative UnitedHealth Group Job Search
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Job Description Position Description: Welcome to one of the toughest and mostfulfilling ways to help people, including yourself. We offer the latest tools,most intensive training program in the industry and nearly limitlessopportunities for advancement. Join us and start doing your life's best work Careers with MARCH® Vision Care. Now this is a place where you can bring your compassion and desire to innovate. MARCH® Vision Care was built with a groundbreaking platform in mind for delivering quality vision care — one that not only focuses on early disease detection, but also uses state-of-the-art technology to help improve communication between members and their doctors. As part of the UnitedHealth Group family of businesses, we specialize in the administration of vision care benefits for managed care organizations, specifically for government sponsored programs such as Medicaid, Medicare, Medicare-Medicaid Plans, and Healthcare Exchange. Join our team and you’ll quickly realize this is the opportunity to do your life’s best work.SM Primary Responsibilities: Assist all customers (members, providers, payors, etc…) with all inquiries Responds to telephone inquiries related to claims processing and eligibility information in a professional manner while displaying empathy toward the callers concern Interprets pricing and benefit documents to ensure accurate responses to calls Forwards issues, attaching all necessary documentation, to the appropriate internal departments to ensure the correction of inaccurately processed claims, i.e.; Appeals, UM, Claims, etc Plans and organizes workload to ensure efficient and timely resolution of issues Required Qualifications:
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